contact us
DURAFLAME, INC.
Wholesale
For inquiries regarding national and international wholesale purchase information for retailers and distributors.
sales@duraflame.com
Press Inquiries
ELECTRIC FIREPLACES & HEATERS
Duraflame electric fireplaces and heaters are manufactured and distributed under Brand License by Twin-Star International, Inc.
For help or more information, visit their
website, call 1-866-661-1218 , or click on the link below to visit their
customer service portal.
ONLINE STORE
We do not sell direct online at this time.
Please be alert when buying our products online. Duraflame does not have an online store.
Please refer to the retailers listed only on duraflame.com for approved and authorized sellers.
SEND US A MESSAGE
For questions about products, please visit Safety Tips & Frequently Asked Questions.
We also recommend you watch this informative video for detailed lighting tips to get the most out of your fire.
If you need assitance with a Duraflame electric fireplace or heater , contact Twin-Star International, Inc.
If you need further assitance, feel free to email us.