Contact Duraflame
America's firelog brand leader
DURAFLAME® - Firelogs, Firestarters, Charcoal, illuma® Bio-ethanol Fireplaces & Fuel
The Klamath Ferry is the Corporate home of Duraflame®, Inc.
Headquarters, Main D.C. Western Manufacturing Facility:
- Corporate Headquarters
- P.O. Box 1230
- Stockton, CA 95201-1230
- Ph: (209) 461-6600
- Fax: (209) 462-9412
Eastern Manufacturing Facility and D.C.:
- 344 Authur Drive
- Somerset, KY 42501
- Press & Media Inquiries
- Email press@duraflame.com
DURAFLAME® - Electric Fireplaces & Heaters
(Manufactured and Distributed under Brand License by Twin-Star International, Inc.)
Contact Twin-Star
Duraflame® brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International under brand license. While these are not products from Duraflame®, our top concern is with the safety of any product that carries our brand name. Please check here for information on a recall on model DFS-220 electric fireplace.
DURAFLAME® - Online Store
For questions about an online order please email estore@duraflame.com with your order number or call 866-552-3015. Hours are 8AM - 5PM PST, Monday -Friday.
QUESTIONS?
For questions about products, please contact Consumer Affairs by submitting a message using the form below, or emailing info@duraflame.com.
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