Consumer Affairs

FIRE LOGS, FIRESTARTERS, CHARCOAL
For questions or comments about product usage or performance:
Contact Duraflame
Or by phone: (209) 461-6600

To find a product at a store near you, visit our Product Locator.

Look for the answers to frequently asked questions on our site: 
Firelogs & Fireplaces
Duraflame Stax
Product Safety
Pet Safety
Other
     
ELECTRIC FIREPLACES & HEATERS
(Manufactured and distributed under Brand License by Twin-Star International, Inc.)
Contact Twin-Star