Consumer Affairs
FIRE LOGS, FIRESTARTERS, CHARCOAL
For questions or comments about product usage or performance:
Contact Duraflame
Or by phone: (209) 461-6600
To find a product at a store near you, visit our Product Locator.
Look for the answers to frequently asked questions on our site:
Firelogs & Fireplaces
Duraflame Stax
Product Safety
Pet Safety
Other
ELECTRIC FIREPLACES & HEATERS
(Manufactured and distributed under Brand License by Twin-Star International, Inc.)
Contact Twin-Star
GAS GRILLS
(Manufactured and distributed under Brand License)
6 Burner Gas BBQ Grill, Contact Shinerich at 1-866-814-0585 or click here to view the product manual.
2 Burner Portable Gas Grill, Contact Rankam at 1-888-837-1380 or customerservice@rankam.com.
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Consumer Affairs
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